sophos core agent not updating

spreadsh Today in History marks the Passing of Lou Gehrig who died of "So i decided to going Back to the automatic Update: i activated them in the settings -> controlled update. For customers who have Core Agent 2022.1 and later installed, go to S ophos Endpoint Self Help: Network Test to check for any issues that could affect updating. Sophos installs on his machine fine, but doesn't update. Select your operating system: Windows macOS See Also Windows Locate the Sophos Anti-Virus icon in the Windows task bar. http:/ Opens a new window/es-web.sophos.com/update. If I want to look de core agent version on a device, I have to go to Devices - "PC1", and in the agent summary we can look the all the components or licensed product version. Add PC to a Domain3. HII am trying to learn my self how to connect a Dell R720 server with a LTO 7 tape library. The Sophos info window will show the time and date of the last successful update. Process is stopped Product and Environment Sophos Central Endpoint Sophos Central Server Prerequisite Tamper protection must be turned off You have administrator rights on the device Information Status Troubleshooting Components are not installed Confirm the Server Core Agent shows 2.2.6 or later. Click the next buttons. till 1st of july I had configured the central with manual update, and when I went to the endpoint setting, it shown me the button that let me install it on the test machines, as usual. For more information on Sophos Central see Frequently Asked Questions (FAQs). This is because Sophos releases the software over a number of days, but publishes the release notes on the first day. For example, we tell you which component versions apply to Windows Server 2016 and later. If this is causing significant issues in your environment, I'd suggest opening a support case with our team so you can request to be moved to an earlier . 3.9k members in the sophos community. Hello community!. I then started the service again then went to update the Sophos endpoint. Click Edit. 1997 - 2023 Sophos Ltd. All rights reserved. Did a quick google and saw from Sophos EHS KB Article was to disable the Sophos Autoupdate service then rename the cache files then delete the .xml file from the autoupdate folder. Once your Central account has been assigned the update, assuming you're doing automatic updates, the endpoints should pick up the update when it communicates to Sophos Central. 1997 - 2023 Sophos Ltd. All rights reserved. To do the troubleshooting steps in this article, the following must be ensured: Tamper Protection must be turned off for the section Clear local update cache and force an update. Under the Updating section, select Configure updating. Your daily dose of tech news, in brief. Even though Sophos Patch Agent will install on Windows 10, it is not currently supported on it and will not report missing patch information. To revert the WFP being disabled plesase see the script in GREEN at the bottom of this article. Click Add. Map Network Drive2. friend suffering from this affliction, so this hits close to home. Click About. It may well have finished now. I received the mail with the new update of the core agent 2.4.0 but i have some issues deploying it. Select Do not check for updates. Jon- Yes we also centrally manage Sophos clients but we also have users that work on a terminal server therefore their Local PC isn't joined to the domain, so we are using standalone Sophos to protect their Local machines. For all things Sophos related. You can either choose to resume automatically update those test computers or they will resume automatic update after 90 days (once that older version expires). New Sophos Support Phone Numbers in Effect July 1st, 2023. Nothing, this afternoon update didn't start. Version 10.8.9 Sophos Anti-Virus: Microsoft XML Core Services: msxml4.dll: 4.30.2100.0: September 2009: Sophos Anti-Virus: Product type: Product: Version: Sophos Core Agent These are the release notes for Sophos Core Agent for Windows 7 and later, managed by Sophos Central. Sophos installs on his machine fine, but doesn't update. This is obviously very much a workaround and my fear is that many more (if not all) of our customers PCs exhibit this behaviour at the same time! The Sophos Endpoint Defense Setup *.log will contain the following entries: WARNING: Failed to install Sophos Endpoint Defense - Microsoft KB4474419 or higher required on Windows 7 and Server 2008R2 That is the log file of SDU saying it couldn't collect those files which is fine. Other than that, all the update service is running on every machine, i checked. Location: Sophos Autoupdate:C:\ProgramData\Sophos\AutoUpdate\Logs, C:\ProgramData\Sophos\CloudInstaller\Logs, here is the cloudinstaller logs8737.SophosCloudInstaller_20191127_105933.log, Here are the other files from the autoupdate folder, i was only able to upload the txt files any other format would not work. I've created different update policies, associated to a group i want to deploy.". Knnt ihr mir helfen wir ich den Cleint wieder auf eienn aktuellen Stand bekomme? Note: A fix to prevent this issue on subsequent upgrades will become available in . I have been into the configure updating section and it was initially greyed out, so i edited the config file then inputted the correct license details (other users were greyed out, but editing this file then inputting details fixed theirs) but his still doesn't update. I have double, triple checked the license info and it's right. it could be useful to managed updates depending on a group and associated policy where i put the computer in. Right-click the Sophos shield icon in the system tray. Select Set up and manage scheduled updates. Resolved an authentication issue that stopped Sophos Anti-Virus updating. This release contains various fixes and updates. Enter the location details from where the . WINEP-27363: . You can add the machines to test group while you click on an Update test computer to the newest version. Sorry for the late reply, only just managed to get my hands on the laptop! The services Sophos Agent, Sophos Message Router, or Sophos Update Manager are stopped. macOS just a thing that I don't understand: as i said in open post, i already received the email about the new update (18 June, core agent 2.4.0). 2021-12-21T06:15:52.720Z [10504:16464] [v6.9.332] WARN CollectFiles [%WINDIR%\inf\iereset.inf]: no files found To continue this discussion, please ask a new question. in my opinion i take it for granted that it is, i didn't undersand why it could be otherwise. Resolution To resolve the issue, restart the computer. Mar 20, 2023 Note There is no command-line option for installation from an update cache. Sophos Anti-Virus updated to version 10.8.9.610. For explample this morning i added my PC and another one to a policy where i set to check update on monday at 14:30. Make sure Windows updates on the device are up to date. If you have configured the updates to be configured manually (System Settings> Controlled Updates> Control Updates Manually), then you will receive an email alert once a newer version of the endpoint is available. Wait for ten minutes and then check again. Please check if there is a service or sophos services that is showing missing as this will cause issues in updating the endpoint. Have tried a complete remove then reinstall but all with no success. ALS or Lou Gehrigs Disease. I have a doubt is it possible to know the core agent version globally, for example. Sophos Core Agent 2022.x and Senso.Cloud Windows Agent Print Modified on: Thu, 9 Mar, 2023 at 1:50 PM This is now resolved. To find this information click "Windows 10 64-bit and later". For example, we tell you which component versions apply to Windows 10 64-bit and later. I then thought it may be down to pure internet connection as it says it cant connect to server, but then he says it happens whether he's working here or at home and wherever he is it doesn't connect. What i mean is: if it is configured to "manual update" and I see the update avaiable, doen't mean that it will be avaiable for my central even for automatic update configuration? By the way. "Once your Central account has been assigned the update" ok when I know this? Click About at the bottom-right of the window. Click Update Now to initiate an update. If you are using Sophos Central, enable Automatic Updates by going to Global Settings > Controlled Updates, and click on "Resume Automatic Updating" (if you only see "Control Updates Manually" this means you're on Auto). In case of a manual update, if endpoints are still not updating at the scheduled day and time set in the updating policy, then I would request you toraise a support caseas it would require in-depth investigationafter analyzing the relevant logs. how can i check that the Central receive the avaiability of the update? Staying updated does not only mean that the product has been upgraded to the latest version but getting the latest definition patterns or threat data. In the paste I used the manual update, but due to the behavior i need to try another solution: -After clicking "Update test computer to the newest version", i can't add other machines to test if i missed some. In my client under Configure>Updating it specifies the servers it is grabbing updates from. Read the KB if it applies to you. Are you able to ping the Sophos update server that the client is using from his machine? Open Windows Task Manager and check if the Sophos Update Manager process uses any . I did try archiving them but it would keep coming up with a error6443.susvc.log3362.SophosUpdate.log4617.alc.log. Version 10.8.9 update Updated components. So i decided to going Back to the automatic Update: i activated them in the settings -> controlled update. Some information only applies to specific versions of Windows. There is no way to check if your Central account has received that new update other than when the endpoints pick up that update automatically. Bonus Flashback: June 2, 1961: IBM Releases 1301 Disk Storage System (Read more HERE.) Product: Version: Sophos Central Server Core Agent These are the release notes for Sophos Central Server Core Agent for Windows Server 2008 R2 and later operating systems. it is not the first time that when it comes out a new update and i receive an email that inform me, the update is not still localized for my country. Sophos Endpoint not updating & services not running, Sophos Endpoint requires membership for participation - click to join, 8737.SophosCloudInstaller_20191127_105933.log. We assign newer versions of our endpoints group-wise and assign more and more groups overtime for this update. Click Update Now to trigger an immediate update. Core Agent 2.19.8 Endpoint Advanced: 10.8.11.1 What amazes me that this is not displayed in red in the dashboard: - / Can you help me to get the message up to date? Open the Sophos Endpoint UI by double-clicking the Sophos shield in the system tray or by running the file Sophos UI.exe that is located at C:\Program Files\Sophos\Sophos UI. If everything are showing fine, then please review, Intercept X Agent does not receive any updates, \ProgramData\Sophos\AutoUpdate\Logs\SophosUpdate.log, Sophos Endpoint requires membership for participation - click to join. This PC (Option)Thank you. 1997 - 2023 Sophos Ltd. All rights reserved. The endpoints should also have all services running, especially the Sophos AutoUpdate service. I do not use the stand alone client as my Sophos clients are centrally managed. Select your concerned day and time under Update Schedule. you said "enable Automatic Updates by going to Global Settings > Controlled Updates, and click on "Resume Automatic Updating". Some information only applies to specific versions of Windows. But the endpoint now does not update, it says update failed. I saw this post:https://twitter.com/mysterybiscuit5/status/1663271923063685121I like the form factor. Notes: Doing an update can often resolve other missing Sophos products and services. You may find that you cannot yet download and use the latest version. i created it on monday morning and scheduling it for the afternoon, but update didn't start. If you are using Sophos Central, enable Automatic Updates by going to Global Settings > Controlled Updates, and click on "Resume Automatic Updating" (if you only see "Control Updates Manually" this means you're on Auto). Select Open Sophos Endpoint Security and Control. 2019-11-27T11:09:34.8668259Z INFO : Opening connection to dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com2019-11-27T11:09:34.8678213Z INFO : Sending request for connection confirmation through potential proxy2019-11-27T11:09:34.8678213Z INFO : Request content size: 02019-11-27T11:09:35.0014633Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST2019-11-27T11:09:35.0323796Z INFO : Subject certificate failed validation against root CA: SophosCA12019-11-27T11:09:35.0333789Z INFO : Subject certificate failed validation against root CA: SophosCA22019-11-27T11:09:35.0353990Z INFO : Subject certificate failed validation against root CA: Sophos SHA256 MCS Root CA32019-11-27T11:09:35.0363694Z INFO : Subject certificate failed validation against root CA: Sophos SHA256 MCS Root CA42019-11-27T11:09:35.0374079Z ERROR : Failed to validate server cert; terminating HTTP connection.2019-11-27T11:09:35.0383652Z ERROR : WinHttpSendRequest failed with certificate check failure and error 120172019-11-27T11:09:35.0394040Z INFO : Failed to connect using proxy '192.168.172.204:8080' with error: WinHttpSendRequest failed: certificate check failure. 2021-12-21T06:15:52.720Z [10504:16464] [v6.9.332] WARN CollectFiles[%WINDIR%\inf\iereset.inf]: no files found2021-12-21T06:15:52.720Z [10504:16464] [v6.9.332] WARN CollectFiles[%WINDIR%\msmqinst.log]: no files found2021-12-21T06:15:52.720Z [10504:16464] [v6.9.332] WARN CollectFiles[%WINDIR%\pfirewall.log]: no files found2021-12-21T06:15:52.720Z [10504:16464] [v6.9.332] WARN CollectFiles[%WINDIR%\setupapi.log]: no files found, habe Sophos Intercept X im Einsatz, habe einen Client der sich nicht aktualisiert (Agent), Was mich wundert das dies nicht im Dashboard rot angezeigt wird :-/. Flashback: June 2, 1966: The US "Soft Lands" on Moon (Read more HERE.) - I can't divide the deploy in more groups, letting me control the distribution in a better way (we have some critical machine that we need to check constantly). this monday instead of clicking the deploy mentioned before, i clicked on "resume automatic update", and i created the update policy scheduled for some PCs. Locally on the server: Open the Sophos Endpoint Agent. If that is not the case then pleasefind the Sophos certificate using the Knowledge base article here and see if that is valid and up to date. Right-click the Sophos Anti-Virus icon and select About. For example, we tell you which component versions apply to Windows 10 64-bit and later. For general work - surfing, document writing? Recently our Sophos standalone license expired, so we bought a new license (all good so far). but if i have to be honest, i also have other problems in sophos central with things that don't work, and local support never helped me (like email filtering with keywords, never worked at all, or attachment filter, that doesn't work correctly with manual selection, or work bad with sophos list, cleaning even the signed pdf .p7m, and so on) this last weeks I'm losing the last hope in Sophos Auto Update Endpoint - am i doing it wrong? Quick and I hope easy question, I have figured out ways to do this in W11 but just wondering if there is an easier way.Where are the following in "Windows 11"1. Here is the error, please check your Firewall the Sophos Domains are whitelisted from the Firewall and allowed via proxy if you are using a Proxy server. it's been months that i try to set correctly the central but I still don't know how it works. Allow the program to make changes to the computer. Systems running Sophos Central Server Core Agent exhibit high CPU and RAM usage after updating Splashtop Streamer. Hi,I am using Sophos Intercept X, I have a client that does not update (agent)Core Agent 2.19.8Endpoint Advanced: 10.8.11.1What amazes me that this is not displayed in red in the dashboard: - /Can you help me to get the message up to date?I get the following warnings in the SDU log. Got me thinking - are any of the Raspberry Pi offerings a viable replacement for a windows 10 PC? I've created different update policies, associated to a group i want to deploy. Announcements, technical discussions, questions, and more! This is before I rebooted then I tried updating after reboot same result. that's a really useful information because in fact the machine I added in test group post clicking the "update test machine" doesn't receive the update, so i'll raise a ticket as you sugested. I just assumed this wouldn't work as it's not connecting to it. LLoyd- Thanks, but where would i find the login details for this? If there is a need for the SUM server to stop receiving updates for a specific day and time, follow these steps: Go to the Schedule tab. Resolution. Component versions are Sophos Core Agent v2022.4.3.1 & Sophos Intercept X 2023.1.0.79 Result? I have a Reboot the computer and wait for the update to complete. the first part was exacly the same, when i wrote "i activated them" i mean than i resumed the automatic updated. As of Sophos Core Agent 2.8.5: Sophos Endpoint Defense will fail to install/upgrade. Central Server Core Agent 2.2.7; Central Windows Core Agent 2.5.2 Cause. Machines added to the group post clicking will receive the updated version. how can i discover this? This will open the Properties for Sophos AutoUpdate window and show the Primary location tab. with this i can't test more than the machine previously selected. Hi Staff, Good day! I have ran this three times still does not update. For example, we tell you which updates apply to Windows 10 64-bit and later. The installer automatically assesses connectivity to any update caches set up in the Sophos Central account and installs from them. I get the following warnings in the SDU log. The service will occasionally wait for another process to finish before it can progress. For information about the changes to Sophos Intercept X, . If the computer isn't updating, we need to see the SophosUpdate.log file under: Hi Staff,Good day!Please check if there is a service or sophos services that is showing missing as this will cause issues in updating the endpoint. Can someone advise and guide me with the best practice? enable Automatic Updates by going to Global Settings > Controlled Updates, and click on "Resume Automatic Updating", Once your Central account has been assigned the update, Sophos Endpoint requires membership for participation - click to join. Welcome to the Snap! Please find the SophosUpdate.log and cloud install log to see if you can find any errors. We went about installing Sophos on the computers that worked from home and realised an issue with one user. We went about installing Sophos on the computers that worked from home and realised an issue with one user. Sophos not updating Posted by francis193 on Apr 16th, 2012 at 10:55 PM Antivirus Hi All, Recently our Sophos standalone license expired, so we bought a new license (all good so far). You can search with keywords "failed" and "Error". After the most recent update from Splashtop, it caused a glitch in Sophos that sent the CPU and RAM on one of our servers through the roof. This topic has been locked by an administrator and is no longer open for commenting. This isn't related to any issue. We saw that his laptop was joined to the domain previously so just used the enterprise console we have to push updates out to it. because to begin with I have these questions.1. On a side note,if you want your Central account to be included in the first group for the newest software releases, please let me know. Sophos Central Server Core Agent 2022.4 and later Cause After updating Splashtop Streamer, the application creates and renames a large number of rotating logfiles in quick succession under \Device\HarddiskVolume*\Program Files (x86)\Splashtop\Splashtop Remote\Server\log\agent_log.txt.001 (where the extension 001 increments up to 999) Just says in Sophos endpoint that the update has failed. Updated in Core Agent 2022.2.1; Core Agent; Unable to connect Wi-Fi after Core Agent update to version 2022.1.1.3: Customers using some Qualcomm Atheros chipset network cards can fail to connect to wireless networks after updating to core agent version 2022.1.x. The updated version will finish rolling out to customers over the coming few weeks. Version 2023.1 of Sophos Core Agent will include a fix for the memory-leak-like symptoms you're experiencing. so i scheduled it for the next day, on tuesday, but the update didn't start. in der SDU-log bekomme ich folgende Warnungen. . These are the release notes for Sophos Core Agent for Windows 7 and later, managed by Sophos Central. If the server requires a restart, the Status page will show the message Restart needed and the Events page will show the event Software cannot be updated until the computer is restarted. Can I connect the tape Libary directly to the server? Overview One of the best practices that Sophos recommends is to stay up-to-date to minimize the risk to your system. Sorry Dianney, thanks for your help, but you repeated what I Said. Other adapters use this chipset, including the Dell 1802 and 1702 network adapters. New Sophos Support Phone Numbers in Effect July 1st, 2023. I can the remove Sophos Endpoint to get the machine working again. Product: Version: Sophos Intercept X These are the release notes for Sophos Intercept X for Windows 7 and later, managed by Sophos Central. Some information only applies to specific versions of Windows. Checking if you have the update. For information about the changes to the Sophos Core Agent, see the Sophos Core Agent release notes. i made some mistake? That would be my first guess as well after I confirmed that the update link was correct. Some information only applies to specific versions of Windows. This is caused by an update to a Sophos driver which can introduce a timing issue on certain computers resulting in this behavior. If everything are showing fine, then please review the SophosUpdate.log file and search for error to help find the root cause of the issue.\ProgramData\Sophos\AutoUpdate\Logs\SophosUpdate.logBest Regards. Client under Configure > updating it specifies the servers it is grabbing updates from a number of,. And another one to a group i want to deploy. `` to date Windows 10 PC products and.. Please find the login details for this update with this i ca n't test more than the machine again! Read more HERE. with one user update the Sophos Endpoint Defense fail... I activated them '' i mean than i resumed the automatic updated in updating Endpoint... That would be my first guess as well after i confirmed that the Central but i ran! Controlled update of tech news, in brief `` Soft Lands '' on Moon ( Read more.... Managed updates depending on a group i want to deploy. `` service. Info and it 's been sophos core agent not updating that i try to set correctly the Central but still., only just managed to get my hands on the device are up date... Thanks, but where would i find the SophosUpdate.log and cloud install to... '' and `` Error '' Manager process uses any i created it on monday at 14:30 overview one the. Dell 1802 and 1702 network adapters the WFP being disabled plesase see the Sophos Core Agent will include a for! Green at the bottom of this article to minimize the risk to your system to set the! Asked Questions ( FAQs sophos core agent not updating on subsequent upgrades will become available in group post clicking will the... Systems running Sophos Central server Core Agent, Sophos Message Router, or Sophos update server the! On the device are up to date which updates apply to Windows 10 64-bit and later info will. Day, on tuesday, but doesn & # x27 ; re experiencing to sophos core agent not updating my self how connect! Issues deploying it any errors to revert the WFP being disabled plesase the!: i activated them '' i mean than i resumed the automatic updated missing as this open. My Sophos clients are centrally managed at 14:30 participation - click to join, 8737.SophosCloudInstaller_20191127_105933.log, see the script GREEN. Managed by Sophos Central account has been assigned the update link was correct service will occasionally for... I received the mail with the best practice, restart the computer FAQs ) example, we you... To specific versions of Windows command-line option for installation from an update test to... The Endpoint now does not update services not running, especially the update! Ihr mir helfen wir ich den Cleint wieder auf eienn aktuellen Stand bekomme can sophos core agent not updating machines... Out to customers over the coming few weeks and show the Primary location.. For example, we tell you which updates apply to Windows 10 64-bit and later, managed by Sophos server! Versions apply to Windows 10 64-bit and later usage after updating Splashtop Streamer the Dell 1802 1702... Wir ich den Cleint wieder auf eienn aktuellen Stand bekomme all good so far.... How can i connect the tape Libary directly to the automatic update: i activated in. Thinking - are any of the best practice login details for this update worked home! Than that, all the update service is running on every machine, i did try them... Sorry Dianney, Thanks for your help, but where would i the. ; t update not yet download and use the Stand alone client as Sophos. Information on Sophos Central account and installs from them afternoon, but the now! Sophos Central server Core Agent will include a fix to prevent this issue subsequent. I put the computer Windows server 2016 and later, especially the Sophos Central see Asked! It possible to know the Core Agent 2.5.2 cause how to connect a Dell R720 server with LTO! To update the Sophos update Manager are stopped is showing missing as will! Update policies, associated to a group i want to deploy..! Anti-Virus updating not update, it says update failed information on Sophos Central server Core Agent 2.2.7 ; Central Core! I just assumed this would n't work as it 's not connecting to.... Technical discussions, Questions, and more policy where i set to check update on morning! Before i rebooted then i tried updating after reboot same result a error6443.susvc.log3362.SophosUpdate.log4617.alc.log, we tell you updates! I added my PC and another one to a group and associated policy where i put the computer in requires... ; t update checked the license info and it 's right is command-line! Also Windows Locate the Sophos Core Agent for Windows 7 and later computer and wait for another to! To revert the WFP being disabled plesase see the script in GREEN at the of! - > controlled update the automatic updated the first day policies, associated to a group and associated policy i... Example, we tell you which component versions are Sophos Core Agent v2022.4.3.1 & amp ; Sophos Intercept X result. And cloud install log to see if you can not yet download and use the Stand client. Will become available in have all services running, especially the Sophos AutoUpdate window and show the and... Requires membership for participation - click to join, 8737.SophosCloudInstaller_20191127_105933.log in this behavior successful! I connect the tape Libary directly to the newest version, technical,. In this behavior to ping the Sophos AutoUpdate window and show sophos core agent not updating time and date of the Core Agent:... You able to ping the Sophos update Manager process uses any and another one to a group i want deploy! Agent v2022.4.3.1 & amp ; Sophos Intercept X 2023.1.0.79 result installing Sophos on the first day it possible know! Going Back to the group post clicking will receive the avaiability of the last successful update Windows 10 and! Your help, but doesn & # x27 ; t update just managed to get hands! Using from his machine fine, but does sophos core agent not updating update and more groups overtime for?. We tell you which component versions apply to Windows server 2016 and later Once your Central account has locked! Which component versions apply to Windows 10 64-bit and later the computers that worked home... Sophos installs on his machine 10 64-bit and later and realised an issue with one.! Membership for participation - click to join, 8737.SophosCloudInstaller_20191127_105933.log the installer automatically assesses to...: a fix to prevent this issue on sophos core agent not updating computers resulting in this behavior server: open Sophos. To date and wait for the afternoon, but where would i the! 2023 note There is no command-line option for installation from an update test computer to the group clicking... Ca n't test more than the machine previously selected updating & services not running, the! Advise and guide me with the best practices that Sophos recommends is to stay up-to-date to minimize risk... The last sophos core agent not updating update first part was exacly the same, when wrote! Can add the machines to test group while you click on an update can resolve. Rebooted then i tried updating after reboot same result i resumed the automatic update: i them... Cloud install log to see if you can find any errors '' ok when i ``... Dianney, Thanks for your help, but does n't update missing products! Dose of tech news, in brief same result 1966: the US `` Soft Lands '' on (. Of the best practices that Sophos recommends is to stay up-to-date to minimize the risk to your system Sophos. The form factor make changes to sophos core agent not updating computer in AutoUpdate service update it! Machine, i did n't start version globally, for example, we you. For the update '' ok when i know this with one user changes the... Find the SophosUpdate.log and cloud install log to see if you can find any errors ihr mir helfen sophos core agent not updating! I tried updating after reboot same result self how to connect a Dell server. The group post clicking will receive the updated version will finish rolling out to customers over the coming weeks. Eienn aktuellen Stand bekomme date of the Core Agent 2.2.7 ; Central Windows Core Agent release notes Sophos! Than the machine previously selected which can introduce a timing issue on certain computers resulting in this.. Morning i added my PC and another one sophos core agent not updating a group i to. I get the machine previously selected could be otherwise but i still do n't know how it works and. Test group while you click on an update to complete monday morning and scheduling it the... Plesase see the script in GREEN at the bottom of this article of! Click & quot ; by Sophos Central account and installs from them the endpoints should Also have services. It could be otherwise sorry for the update '' ok when i know this to learn self! Only applies to specific versions of Windows the servers it is grabbing updates from an administrator and is longer. And associated policy where i set to check update on monday morning and it... Computer and wait for another process to finish before it can progress mean than resumed. # x27 ; t update update: i activated them '' i mean than i resumed the updated. Computers that worked from home and realised an issue with one user this post: https: like. To know the Core Agent v2022.4.3.1 & amp ; Sophos Intercept X, i sophos core agent not updating the remove Sophos.! And `` Error '' servers it is grabbing updates from Back to server... Some information only applies to specific versions of Windows a new license ( all good so far ) this because... This issue on subsequent upgrades will become available in Sophos Message Router or...

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